Last Updated: 04.12.2025
At EaselifePro, we want you to feel confident in every purchase. If you're not fully satisfied with your order, we’re here to help. This Return & Refund Policy outlines your rights and how we handle returns, exchanges, and refunds for purchases made on www.easelifepro.com.
To qualify for a return, the following conditions must be met:
Items must be returned within 30 days of the delivery date.
Items must be unused, in original packaging, and in the same condition as received.
Proof of purchase (order number or receipt) is required.
Certain items may be non-returnable, including:
Final sale or clearance items
Digital or downloadable products
Personalized or customized items
Items marked as non-returnable on the product page
To initiate a return, please contact our customer support team at:
📧 info@easelifepro.com
Include:
Your name
Order number
Reason for return
Photos (if the item arrived damaged or defective)
Once your return request is approved, we will provide:
A return authorization
Instructions on where and how to send your item
Do not send items back without authorization, as this may delay your refund.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
For damaged or incorrect items, Easelife Pro will provide a prepaid return label.
Shipping costs are non-refundable except in cases of our error.
Once we receive and inspect your return, we will notify you of the approval or denial of your refund.
If approved:
Refunds are issued to your original payment method.
Please allow 5–10 business days for processing, depending on your bank or payment provider.
Refunds may be denied if:
Items are not in original condition
Items show signs of use, damage, or alteration
Items are returned after the allowed timeframe
We offer exchanges for:
Incorrect items
Damaged or defective products
If you prefer an exchange instead of a refund, let us know when contacting customer support.
If your order arrives damaged, defective, or incorrect:
Contact us within 7 days of delivery with photos of the issue.
We will replace the item or issue a refund at no cost to you.
Orders may be canceled within 12 hours of purchase if they have not yet been processed or shipped.
Once an order is shipped, it cannot be canceled and must follow the return process.
For any questions about returns, exchanges, or refunds, please contact:
📧 info@easelifepro.com
🌐 www.easelifepro.com
We’re here to ensure that your experience with EaselifePro is smooth, reliable, and satisfying.